Prince Kuhio Plaza FAQs
GENERAL INFORMATION
Prince Kuhio Plaza’s hours are Monday–Thursday: 10AM–7PM, Friday–Saturday: 10AM–8PM, and Sunday: 10AM–6PM.
Prince Kuhio Plaza’s phone number is 808.959.3555.
Prince Kuhio Plaza’s address is 111 E. Puainako Street, Hilo, HI 96785.
To get to Prince Kuhio Plaza, you should take the Highway 11 (Kanoelehua Rd), Puainako Street exit.
Prince Kuhio Plaza is located in Hilo about 3.5 miles from downtown.
No, Prince Kuhio Plaza does not support mall walkers.
You can find job openings for Prince Kuhio Plaza by visiting www.princekuhioplaza.com/en/jobs, emailing princekuhioadmin@ggp.com, or calling 808.959.3555.
No pets are not allowed at Prince Kuhio Plaza but service animals are permitted.
Yes, backpacks are allowed at Prince Kuhio Plaza.
Parents should not leave minors unattended or unsupervised at Prince Kuhio Plaza.
The smoking policy at Prince Kuhio Plaza is no smoking in the mall, but there are designated areas outside of each entrance/exit area.
To find out if scavenger hunts are allowed at Prince Kuhio Plaza, you must contact mall management.
Yes, we have details about hotels near Prince Kuhio Plaza. The main options are Hilo Hawaiian Hotel, Grand Naniloa Hotel, and SCP Hilo Hotel.
Yes, we have information about local attractions near Prince Kuhio Plaza. Hawaiʻi Volcanoes National Park is about 30 miles from Hilo.
No, Prince Kuhio Plaza does not sell mall gift cards. We encourage you to visit one of our many retailers and purchase a gift card from them instead!
RESTROOMS & LOUNGES
The restrooms at Prince Kuhio Plaza are located in the hallway between Zippy’s and Tilt.
The Baby Care lounge at Prince Kuhio Plaza is located in the mall management office, in the hallway past the restrooms by Zippy’s.
No, there is not a place dedicated to nursing at Prince Kuhio Plaza.
The general seating areas at Prince Kuhio Plaza are in most common areas, which have seating throughout.
SERVICES
No, Prince Kuhio Plaza does not have a children’s play area.
No, there are no children’s activities at Prince Kuhio Plaza.
Yes, the designated drop off or pick up location for rideshare at Prince Kuhio Plaza is the entrance located between Petco and Zippy’s.
Yes, there is a movie theater at Prince Kuhio Plaza called Regal Prince Kuhio Cinemas, located by TJ Maxx; you can find more information at https://www.regmovies.com/theatres/regal-prince-kuhio-1652.
No, there is not a farmers market at Prince Kuhio Plaza.
No, there is not a dog park at Prince Kuhio Plaza.
No, there is not a carousel at Prince Kuhio Plaza.
No, there are no electric scooters at Prince Kuhio Plaza.
Yes, there are massage chairs located in each wing of the mall in the common areas at Prince Kuhio Plaza.
No, gift wrapping services are not available at Prince Kuhio Plaza.
Yes, curbside pickup is available at Prince Kuhio Plaza along the curb by the mall entrance located between IHop and Macy’s Mens.
No, there are no shuttle services at Prince Kuhio Plaza.
No, Prince Kuhio Plaza does not offer jump starts.
The lost vehicle protocol at Prince Kuhio Plaza is to contact security at 808.640.3559.
The towing protocol at Prince Kuhio Plaza is to contact security at 808.640.3559.
No, Prince Kuhio Plaza does not have a foreign currency exchange.
No, there is not a sales tax return service for international travelers at Prince Kuhio Plaza.
STORES & DINING OPTIONS
No, there is no outdoor dining at Prince Kuhio Plaza.
No, Prince Kuhio Plaza does not have options for group dining.
PARKING & VALET
Parking is free at Prince Kuhio Plaza.
Yes, there is local parking at Prince Kuhio Plaza.
No, valet parking is not available at Prince Kuhio Plaza.
No, there are no electric car charging stations in the Prince Kuhio Plaza parking lots.
No, there is no preferred family parking at Prince Kuhio Plaza.
SECURITY
You can contact mall security at Prince Kuhio Plaza by calling 808.640.3559; the office is located between Jeans Warehouse and Macy’s women’s.
The lost and found at Prince Kuhio Plaza is located at the security office, or you can phone security at 808.767.1581.
Yes, Prince Kuhio Plaza does offer safety escorts; please contact security at 808.640.3559.
Please call 911 in case of an emergency as Prince Kuhio Plaza does not offer police assistance.
Yes, Prince Kuhio Plaza offers medical assistance, as security can perform basic first aid and CPR/AED.
AMENITIES
Yes, wheelchairs are available to rent for free at Prince Kuhio Plaza from the management office or security.
Yes, single strollers are available to rent at Prince Kuhio Plaza.
No, charging stations are not available at Prince Kuhio Plaza.
The ATMs at Prince Kuhio Plaza are located in the common area in front of TJ Maxx.
No, there is no FedEx, UPS, or USPS drop off at Prince Kuhio Plaza.
Yes, there are bike racks located at or near each mall entrance at Prince Kuhio Plaza.
MALL FEEDBACK
Prince Kuhio Plaza’s mall management office is located near Zippy’s, just past the restrooms.
You can submit feedback about Prince Kuhio Plaza by emailing princekuhioadmin@ggp.com or calling 808.959.3555.